Privacy policy

The information we collect through our Site helps us provide you with information specific to your needs and interests. Please read below to review our Privacy Policy and the types of information we gather through our Site. In this Privacy Policy, “we”, “us”, “our” and other similar references mean and “you” and “your” and other similar references mean a specific user of the Site. Your access to and use the Site is subject to the Terms of Service. All capitalized terms not defined in this Privacy Policy shall have the meanings ascribed to them in the Terms of Service. By visiting the Site, you accept the practices described in this Privacy Policy.


We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/sale newsletters. You may opt out at any time from any or ALL newsletters in the series, either online or by using the links provided in every newsletter issue.

Credit Card information

All contact and credit card information is 100% secure, processed through verified secure server at checkout with SSL encryption. Private customer data and contact information is for Nero's Pet Store business use and will not be distributed or sold.  We do not save or store your credit card information. We respect and safeguard the privacy of our customers via e-commerce best practices. Shop with confidence at